Coral Springs, Florida

csalern@yahoo.com

Accomplished, results-driven leader in business with a strong background in management and information technology. Proven track record of turning around a struggling retail business by catapulting it to an international online market. Managed multi-million dollar infrastructure I.T. projects. Ambitiously lead team members with confidence and encouragement. Exceeded expectations and reduced costs as a network manager and technical support engineer.

PROFESSIONAL EXPERIENCE

ALTINE CORPORATION, Fort Lauderdale, FL 10/2006-03/2015

Chief Executive Officer

Transformed a traditional $80k a year physical retail bridal boutique to a $1.5m eCommerce superstore with over 2000 unique products. Retooled all aspects of the business including advertising, marketing, merchandising, purchasing methods, human resource training, retail store remodeling, finances, and customer service by introducing a new website, social networking, interactive blogs, live chat customer service and customer managed online appointments with text reminders. Grew the customer base 400% with online marketing, Search Engine Optimization (SEO), Search Engine Marketing (SEM), bridal shows, bridal magazine advertisements and the stores own designer brands publications.

THALES E-SECURITY, Weston, FL 09/2005-10/2006

Senior Network Administrator. 2006

Hired directly, promoted and replaced the supervisor due to my qualifications and experience. Created procedures for all IT functions following ISO9000 standards. Managed a team of 3 PC desktop support technicians that provided support for the local office users and the remote international sales team. Implemented a disaster recovery plan with assistance by Level 3 Communications.

Network Administrator. 2005

Worked as a contractor for Signature Consultants under the direction of the Senior Network Administrator. Managed the network servers, Active Directory, router configurations, VPN, backup systems and security appliances. Recognized as a moderator between departments and the IT team, eliminating the waste of duplicate spending on computer equipment.

BECHTEL CORPORATION, Miami, FL 11/1999-09/2005

Information Technology Project Manager. 2001-2005

Responsible for the development and installation of the information technology plan, $21.4m project budget, services and systems for the life cycle of the Miami International Airport $4.8b Project. Provided the integration of the client’s information systems into the new backbone Total Airport Management System (TAMS) network, Flight Information Data System (FIDS), and the Common Use Terminal (CUTE) system. Championed the airports MIS team and involvement to help win them accolades from the director. Earned 30 PDUs and (4,500 hours) working toward PMP certification and Six Sigma Green Belt certified continuing to achieve Black Belt certification.

Network Administrator. 1999-2005

Certified network engineer and manager of a 5 person accomplished team of IT professionals providing network support in Novell Netware, Microsoft Active Directory, PC desktop support in Windows NT, 2000, and asset management for 150+ users.

IBM GLOBAL NETWORK, Tampa, FL 06/1995-10/1999

Technical Support Manager 1997-1999

Steadfast manager of the second level technical support department. Energetic 12 person team provided skillful assistance to the IBM dialup users with respect and decisive solutions. Mentored new employees to the IBM business environment and culture.

Technical Support Engineer. 1995-1997

Technical Support for the installation and hardware management of the global services wide area dial-up backbone network. Installation and management of the LATA interface gateways, T1 ordering and configurations from TELCOs, and directed IBM Certified Engineers in the field to assist in remote NAS chassis installations.

MICROFILE, St. Petersburg, FL 04/1986-07/1992

Information Technology Consultant. 1993-Present

Collaborated in the family business in IT endeavors. Designed the eCommerce website. Replaced the GW BASIC jacket loading program to a relational Microsoft Access Database for use with daisywheel printers.

Micrographic Technician. 1986-1992

Educated and worked in all aspects of document management, record retention, HIPPA laws, microfilming, film processing, jacket loading, building computers, document scanning, Level 6 document destruction, pickup and delivery of customer records.

EDUCATION AND CERTIFICATIONS

FLORIDA STATE UNIVERSITY, Tallahassee, FL 08/1992-12/1994

Bachelor of Science Degree in Management Information Systems

Courses included business law, marketing, computer science, relational databases, computer networks, quantitative methods and management. Alpha Kappa Psi, and Management and Information Services (MIS) Organization.

ST. PETERSBURG JUNIOR COLLEGE, St. Petersburg, FL 08/1989-04/1992

Associate in Arts Degree in Business Administration

Courses included finance, accounting, statistics, COBOL 85, Visual Basic, economics, communications, and English composition.

CAMBRIDGE TECHNOLOGIES, Miami, FL 02/2001-02/2002

Certifications included MCSE, MCSE+I, MCT – ID #2053696, CCNE, CCNA, CompTIA A+,N+. Instructor of Networking Essentials and Windows 2000 Accelerated classes for 6 sessions.

MOUS (MOS) Microsoft Office Suite Specialist certified in Word, Excel, PowerPoint, Access, Internet Explorer and Outlook.

Microsoft Project and Primavera Project Manager experience. Proficient in MS Windows Server 2008 R2, Windows 8.1, and all legacy operating systems. Working knowledge in MS Windows Server 2012 R2. Configured and maintained PDC, BDC, SQL, IIS, DNS, WINS, and DHCP Servers and services in a multi domain forest environment. Knowledgeable in Novell NetWare Administrator, Console One and Client, and Active Directory (AD). Designed and implemented networks including RAID5 blade servers, SonicWall firewalls and Barracuda security appliances, Cisco routers, switches, Panasonic IP network cameras, Lathem time clocks, X10 controllers, cabling, IEEE 802.11 wireless, Token ring and Ethernet environments. Web marketing experience with Google Analytics, Pay Per Click (PPC) Adwords, Adsense, Amazon Associates, Facebook Ad Campaigns, Constant Contact email marketing, Blogger, and Comm100 live chat.